FAQ

A: We are both! We have our own factory producing high-quality beauty equipment and also operate as a trading company, offering a wide range of beauty machines from trusted suppliers.

A: Yes, our products comply with international standards such as CE, FDA, RoHS, ISO, etc. (Customize based on your certifications.)

A: We provide a wide range of esthetic, skincare, laser, RF, ultrasonic, IPL, cryolipolysis machines, physical machine, hiemt machine...etc

A: Yes! We offer OEM/ODM services, including logo branding, color changes, and technical modifications (MOQ applies).

A: Our sales team will guide you based on your target market, budget, and technical requirements.

A: MOQ varies by product (typically 1–5 units for standard machines; lower for accessories). Custom orders may have higher MOQs.

A: We accept T/T (bank transfer), and Western Union

A: We ship via air freight, sea freight, or express (DHL, FedEx, UPS)—depending on urgency and order size.

A:
Ready stock: 3–7 days
Custom orders: 15–30 days
Sea freight: 15–45 days (varies by destination)

A: Yes! We provide full shipping services including customs clearance and import tax handling, ensuring a hassle-free delivery to your destination

A: We offer 12–24 months warranty (varies by product) for manufacturing defects.

A: Yes! We offer online training, user manuals, video tutorials, and 24/7 technical support.

A: Contact us immediately—we'll troubleshoot remotely or arrange repairs/replacement under warranty.